The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
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195 Replies to “Service Feedback”
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Excellent service again – always very helpful. Many thanks.
Very prompt and attentive service. Very impressed. Well done and many thanks.
Since my orders have always been correct and sent by return I really don’t know how this service could be improved. Very well done Neil – you can see how much we all appreciate your service! (And yes – the postage thing is great too!)
Dear Neil,
Thank you for your prompt and efficient service and as someone else has noted, thank you for reducing the postage after the order was placed. This is not an everyday occurence and I will certainly return if I need other waterway items.
Best wishes
John Langdon
An excellent service quick and easy. Thanks Neil
Excellent service! I can highly recommend using this company. Excellent communication, swift delivery and a reduction in the cost of postage after my order had been placed. Very impressed. Thank you.
Excellent service including reduction of postage. I would certainly recommend this shop.
Wow amazing super quick delivery thank you so much for the receipt of our book and the reduced postage. I will be using you again in the near future as we have out canal boat holiday booked for August on the Leeds/Liverpool canal from Skipton so maps etc will be needed.
First class service as usual. Many thanks Neil, always a pleasure. Oh, and the book was a cracking good read too!
Thanks Richard, and for the benefit of others, the book being referred to was ‘The Other Sixty Miles’, about the abandoned waterways of Birmingham and the Black Country.
I was delighted to receive the two maps I ordered so soon. Thank you for your prompt attention. And thanks for reducing the postage. I will be back for more stuff when I need it.