The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Superb service, couldn’t believe my order was here today! thank you so much…. will definitely recommend to others and use again.
Canal map arrived this morning only 9 days after I ordered it. Amazing service considering I am in New Zealand and the Easter break was part of the 9 days!! Thanks also for the savings on postage. Most appreciated. Now we can visualise our planned canal boat trip in July this year. Thanks very much.
Did not know Canal Shop existed a week ago. In that week I have ordered and obtained my map and been impressed by the quality of the service and the friendliness of the site.
Thank you.
Excellent service as usual. This is the best site I have ever used for prompt return of orders and SAVINGS ON POSTAGE without asking. What more can you ask for! Thanks Neil.
Great service – my goods arrived as promised, well protected and you saved me postage without me having to ask for it. I’ll be back!
Great service. I have ordered a number of items and they are always delivered quickly. Prices seem good too!!
Highly recommended.
Have ordered maps from Canal Shop on sveral occasions over the years … alway good value, always delivered promptly and always communication from Neil to tell me that it has been dispatched. Thanks Neil Excellent Service
VERY QUICK AND EFFICIENT ,WOULD USE AGAIN THANKS
Excellent service once more. Thanks very much Neil – I’m sure it won’t be long before I order again 🙂 Really enjoying the DVDs (Waterway Routes) – especially the bowcams.
thank you for very prompt service and the reduction in postage was a lovely surprise, not often that happens these days.
Thank you
Kirsty