The above image appears on every page within my catalogue, and this is the place where you can either agree or disagree with it. Feel free to comment on any aspect of the transaction, from finding the items in the catalogue, to placing and receiving the order. This information can then be used by others to judge the performance of The Canal Shop Company.
This is a family friendly site, so the comments will be moderated, but only to make sure that unnecessary language, junk and blatant advertising doesn’t get on the blog.
195 Replies to “Service Feedback”
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Super quick delivery – excellent website – charges for postage less than quoted . all-in-all everything was A/OK, many thanks Neil.
Excellent service. Quick to dispatch.
Items arrived in appropriate packaging in a good condition.
I would order again, and recommend this supplier.
fast delivery, reduced postage and my first purchase using internet…..thanks neil and team.
Great, and reduced postage when it was cheaper than originally posted!
Thank you Neil for your speed, honesty and generosity. I will use your services again and tell all my friends.
Vik
Ordered 2 books on Monday. With me on Wednesday. What more can you ask. Great service and well packed.
Oh yes, and there were more stamps than I was charged for p&p.
Even I make mistakes sometimes !!
Once again, a very efficient service with a cheaper postage price and prompt delivery. Excellent !
I recently ordered a canal map and as a double bonus it came quicker than I expected and Neil had also managed to reduce the postage also. Excellent service.
Fantastic quick delivery as always. Our boat holidays get longer and we go further afield each year and I always buy our new maps from you as I know the service is excellent.
Thanks Neil, Very prompt service, well priced and well packaged. Exactly as I expected. What more can I say. Will be using your site again.